Privacy Policy

1. Who are we?

NEVØ Content is a SaaS platform that uses artificial intelligence to help businesses and content creators generate optimized SEO articles.

2. What data do we collect?

2.1 Identification and contact data

2.2 Service usage data

• Content created: Keywords searched, articles generated, configuration settings
• Usage: Number of credits consumed, features used, frequency of use
• Preferences: Account settings, language preferences, visual themes

2.3 Technical and navigation data

• Connection: IP address, browser type, operating system
• Navigation: Pages visited, time spent, interface interactions
• Performance: Loading times, technical errors, usage analytics

2.4 Billing data (paid plans)

• Payment: Information processed by Stripe (credit cards, invoices)
• Billing: Payment history, active subscriptions, refunds

Important: We never store your complete banking data. Payment processing is entirely handled by Stripe, certified PCI DSS level 1.

3. Why do we collect this data?

Artificial intelligence and content

The content you create with NEVØ Content is processed by our AI algorithms to:

• Generation: Create optimized articles based on your keywords
• SEO optimization: Analyze and score content for search engine optimization
• Personalization: Adapt style and tone according to your preferences
• Improvement: Enhance our AI models (anonymized data only)

AI Transparency: Your content may be used anonymously to improve our algorithms, but is never shared with other users or third parties without your explicit authorization.

4. Who do we share your data with?

Guarantees and security

• Data processing agreements: All our partners sign GDPR agreements
• Certifications: Our partners comply with international standards (ISO 27001, SOC 2)
• International transfers: Governed by European Commission Standard Contractual Clauses
• Minimization: Only strictly necessary data is shared

Cases of legal disclosure

We may be required to disclose your data in the following cases:

• Legally justified judicial or administrative requisitions
• Protection of our legitimate rights (fraud, ToS violation)
• Vital emergency or public safety
• Merger, acquisition, or business transfer (with maintained guarantees)

5. International transfers

Attention: Some of our partners (OpenAI, Stripe) are based in the United States. These transfers are governed by:

• Standard Contractual Clauses: Approved by the European Commission
• Certifications: SOC 2 Type II, security certifications
• Technical measures: End-to-end encryption, pseudonymization
• Contractual guarantees: Prohibition of secondary data use

You have the right to object to these transfers, but this may limit certain service functionalities (AI generation, payments).

6. How long do we keep your data?

7. Your rights over your personal data

In accordance with GDPR, you have the following rights:

Right of access

You can request a copy of all personal data we hold about you.

Right of rectification

You can request correction of inaccurate or incomplete data.

Right to erasure

You can request deletion of your data in certain cases (end of subscription, consent withdrawal).

Right to restriction of processing

You can request temporary suspension of your data processing.

Right to data portability

You can retrieve your data in a structured and readable format.

Right to object

You can object to the processing of your data for direct marketing purposes.

Right to withdraw consent

You can withdraw your consent at any time for processing that depends on it.

How to exercise your rights

8. Data security

We implement technical and organizational security measures to protect your data:

Technical measures

• Encryption: Data encrypted in transit (HTTPS/TLS) and at rest (AES-256)
• Authentication: Strong authentication, secure passwords
• Monitoring: 24/7 monitoring, intrusion detection
• Backups: Automatic encrypted and geo-replicated backups

Organizational measures

• Restricted access: Principle of least privilege, need-based access
• Training: Staff awareness of data security
• Audits: Regular security audits, penetration testing
• Incident Response: Security incident management procedures

9. Cookies and similar technologies

Our site uses different types of cookies:

Essential cookies

• Authentication: Maintaining user session
• Security: Protection against CSRF attacks
• Preferences: Saving user settings

Enhancement cookies

• Analytics: Anonymized audience measurement
• Performance: Loading time optimization
• A/B Testing: Interface improvement tests

Cookie management

You can manage your cookie preferences:

• In your browser settings
• Via our consent banner
• By contacting us directly

10. Minor data

NEVØ Content is not intended for minors under 16 years old. We do not knowingly collect personal data from minors. If we learn that a minor has provided personal data, we will delete it immediately.

11. Changes to this policy

We may modify this privacy policy to reflect:

• Changes to our service
• Regulatory changes
• Improvements to our privacy practices

In case of substantial modification, we will inform you by:

• Email to your contact address
• Notification in the service interface
• Publication on our website

12. Contact and complaints

13. Applicable law

This privacy policy is governed by French law and European regulations, including:

• General Data Protection Regulation (GDPR)
• Modified French Data Protection Act
• Consumer Code

© 2025 NEVØ Content - All rights reserved